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Privacy Policy

AlwaysBlue Labs Pvt. Ltd. (the “Company”) is committed to protecting the privacy of its users. This Privacy Policy (“Privacy Policy”) is designed to help you understand what information we gather, how we use it, what we do to protect it, and to assist you in making informed decisions when using our Services (as defined in the Terms and Conditions).

For purposes of this Agreement, the terms “we,” “us,” and “our” refer to the Company. “You” refers to you, as a user of the website, application and/or Services.

I. Consent

By accessing our website, you accept our Privacy Policy and you consent to our collection, storage, and use of your and/or your child’s personal information as described in this Privacy Policy. Each time you visit our website, and any time you voluntarily provide us with information, you agree that you are consenting to our collection, use and disclosure of the information that you provide, and you are consenting to receive emails or otherwise be contacted, as described in this Privacy Policy. Whether or not you register or enrol your child with one of our courses, this Privacy Policy applies to all users of the website.

II. Collection of Information

We may collect both “Non-Personal Information” and “Personal Information” about you. “Non-Personal Information” includes information that cannot be used to personally identify you, such as anonymous usage data, general demographic information we may collect, referring/exit pages and URLs, platform types, preferences you submit and preferences that are generated based on the data you submit and number of clicks. “Personal Information” includes information that can be used to personally identify you or your child, such as your name, address, age and email address.

a. Analytics

We may track information regarding your use of the website. We may track information provided to us by your browser or use of the website, such as the referring website from which you came to our website, the type of browser you use, the device from which you connected to the website, the time and date of access, and other information that does not personally identify you. We use this information for various purposes, inter alia, the operation of the website, to improve our services, to improve your experience on our website, to understand varied requirements for different users etc.

b. Website Forms

There may be online forms present on our website where you are able to submit personally identifiable information in order to express interest in the Services or submit an inquiry regarding the Services. These forms may appear in different formats that request your information before submitting. When you contact us using a form on our website, we collect information that identifies you, such as your and or your child’s name, age, phone number, email address, postal address and other personally identifiable information. This information is used to understand your requirements and suggest the right Services for you. We do not use this information for marketing purposes or share this information with third-parties.

c. Telephonic and Email Communications

Based upon the Personal Information that you provide us, we may contact you via a telephone call to understand your requirements in detail and provide further information about our Services. By providing your mobile phone number or landline telephone number you are expressly consenting to us contacting you in spite of any registrations you may have with your telecom providers “Do Not Disturb” registry. We may also communicate with you via email correspondence.

We may also use your Personal Information to send you updates and other promotional communications. If you no longer wish to receive email correspondence or updates from us, you may opt-out of receiving them you may contact us and let us know.

d. Social Media

We may collect information when you interact with our social media accounts and pages such as on LinkedIn, Twitter, Instagram, Facebook etc.

III. Data Usage

We will use the data provided by you to us to provide the Services, provide you with information about the Services, troubleshoot our website and diagnose problems and in relation to legitimate business needs functions such as those related to payments or changes in service reducing and addressing instances of fraud and protecting both you and the Company.

We do not sell, trade, rent or otherwise share your Personal Information with third parties without your consent. We may share your Personal Information with vendors and other third-party providers who are performing services for the Company. In general, the vendors and third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide for the Company. These services by such vendors shall include but not be restricted to payment information required by a payment aggregator/gateway to process a payment made for the Services, logistics partners to deliver kits/parts required for completion of the Services etc.

Payment aggregators/gateways typically have their own privacy policies in respect of the information that we are required to provide to them in order to use their services and we recommend that you read their privacy policies so that you can understand the way your Personal Information will be handled by such providers.

We may be required to disclose your Personal Information by law on receipt of a lawful notice from a competent statutory/investigatory authority. Such disclosures will be made in compliance with the applicable law and we will be under no obligation to inform you of such disclosure to the competent authority. We may also be required to disclose your Personal Information to a competent authority if it is found that you have violated our Terms & Conditions and/or have committed an illegal act while using our website and/or Services.

We will use your Non-Personal Information to help us improve the Services. We will also aggregate and anonymize Non-Personal Information in order to track usage of our website and Services. This Privacy Policy does not limit in any way our use or disclosure of Non-Personal Information and we reserve the right to use and disclose such Non-Personal Information to our partners, advertisers and other third parties at our sole discretion.

IV. Protection of Information

We take reasonable precautions to safeguard your Personal Information and ensure that such Personal Information is not illegally or unauthorizedly accessed, sold, disclosed, altered or destroyed. However, these measures do not guarantee that your information will not be illegally or unauthorizedly accessed, disclosed, altered or destroyed by breach of such precautions. By using our website, you acknowledge that you understand and agree to assume these risks.

V. Age of Consent

By using the website, you represent that you are at least 18 years of age or that you have allowed your child to access the website and Services and the same is being done under your supervision and control.

VI. Changes to our Privacy Policy

We reserve the right to change this Privacy Policy and our Terms & Conditions at any time. You will be informed of any changes to our Privacy Policy when such changes are effected.

VII. Last Updated

This Privacy Policy was last updated on 5th July 2022

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